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Authentic Indigenous Connections

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Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. We are committed to safeguarding your privacy and ensuring your personal data is handled securely and in accordance with applicable data protection laws.

Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, billing address, shipping address, email address, and phone number.

  • Order Information: Details of products purchased, payment information, and transaction history.

  • Technical Data: IP address, browser type, device information, and browsing behaviour on our site.

  • Marketing Preferences: Your preferences in receiving marketing communications from us.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your order or enquiries

  • Provide customer support

  • Improve our website, products, and services

  • Send marketing communications (only if you have opted in)

  • Prevent fraud and enhance security

Sharing Your Information

We only share your personal data when necessary, including:

  • Service providers (e.g. payment processors, delivery couriers)

  • Legal obligations where required by law or regulation
    We do not sell or rent your personal information to third parties.

Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.